See our Privacy Policy

Please read all sections of this Legal Notice before using this website. The following conditions are binding for any user of this site.

In compliance with the duty of information established by Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) of July 11, the following general information about this website is provided.

The purpose of this text is to explain in detail the functionalities of this website and to provide information related to the owner of the site and the purpose of the contents included herein.

 

IDENTIFICATION DETAILS

This Legal Notice governs the use of the website service https://www.abahanavillas.com/en/ and provides, in compliance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, the following information:

Company name: Abahana Local Group S.L

Address: Ctra. Moraira, Calpe, No. 193, 03724, Moravit, Alicante (Spain)

Email: info@abahanavillas.com

Contact telephone: +34 965 874 540

Tax ID (CIF): B53977450

Customer service hours: from 09:00 to 18:00

Company registration: Commercial Registry of Alicante, Volume 2910, Page 5, Sheet A-90876

Abahana Local Group S.L. manages tourist accommodation under registration number EGVT625A in the Tourism Registry of the Valencian Community, fully complying with all applicable legal obligations. Located on the Costa Blanca since 2001, the company operates in the municipalities of Altea, Calpe, Benissa, and Moraira. We offer a wide range of fabulous, fully equipped properties—by the sea or inland—including villas, country houses, and apartments with or without a swimming pool, available for holiday rentals or long-term stays.

Abahana Local Group S.L. also engages in property sales and purchases. Thanks to the close relationships of trust established over the years with the owners and clients of our rental homes, Abahana Villas now offers a large selection of exceptional, exclusive properties for sale. Buying or selling with Abahana Local Group S.L. provides great added value. If you wish to rent out and profit from your future home or investment, you can also do so with us from the very first week.

 

USE OF THE WEBSITE AND USER OBLIGATIONS

The user undertakes to use the website, its content, and services without contravening current legislation, generally accepted practices, or public order. The use of the website for unlawful or harmful purposes, whether against Abahana Local Group S.L. or third parties, or in any way that could cause damage or hinder the normal operation of the website, is strictly prohibited.

Abahana Local Group S.L. guarantees that the contents and services offered on the portal respect the principles of human dignity, the protection of youth and children, and non-discrimination on grounds of race, gender, religion, opinion, nationality, disability, or any other personal or social circumstance.

These General Terms of Use of the website do not grant the user any rights of use, alteration, exploitation, reproduction, distribution, or public communication of the website’s contents other than those expressly provided herein.

All contents (information, sound and/or image files, photographs, designs, etc.) included on the portal are the property of Abahana Local Group S.L., or the company has been duly authorised for their dissemination by their legitimate owners.

Abahana Local Group S.L. undertakes not to engage in misleading advertising and therefore prohibits:

·The use of the website for any commercial or advertising purposes other than those strictly permitted.

·The total or partial reproduction, publication, distribution, or modification of its contents without the prior written consent of its legitimate owners or unless legally permitted.

·Any infringement of the rights of Abahana Local Group S.L. or its legitimate owners over such contents.

 

INTELLECTUAL AND INDUSTRIAL PROPERTY

The user acknowledges and accepts that all intellectual and industrial property rights over the contents and/or any other elements included on the website belong to Abahana Local Group S.L., or that the company has been duly authorised for their dissemination on this website.

If a user or a third party believes that their legitimate intellectual property rights have been infringed by the inclusion of specific content on the website, they must notify Abahana Local Group S.L., indicating the following:

·The details of the holder of the allegedly infringed rights, or proof of representation if the complaint is submitted by a third party other than the interested party.

·Identification of the contents protected by intellectual property rights and their location on the website, proof of ownership of the aforementioned rights, and an express declaration in which the claimant accepts responsibility for the accuracy of the information provided in the notification.

 

LINKS

This website provides links to other websites and content owned by third parties.

The sole purpose of these links is to provide the user with the possibility of accessing such external websites. Abahana Local Group S.L. is in no case responsible for any results that may arise for the user from accessing these links.

Any user who intends to establish any technical link from their own website to this portal must obtain prior written authorisation from Abahana Local Group S.L..

The establishment of such a link shall in no case imply the existence of any relationship between Abahana Local Group S.L. and the owner of the website on which the link is established, nor the acceptance or approval by Abahana Local Group S.L. of its contents or services.

The website on which the link is placed shall not contain any brand, trade name, logo, slogan, or other distinctive signs belonging to Abahana Local Group S.L., except when expressly authorised.

 

UNILATERAL MODIFICATION AND DURATION

Abahana Local Group S.L. reserves the right to modify, at any time and without prior notice, the presentation and configuration of the website as well as this Legal Notice.

 

COMMENT POLICY

Our website allows users to post comments in order to enrich the content and ask questions.

Comments that are not related to the subject matter of this website, or that include defamation, insults, personal attacks, or any form of disrespect towards the author or other members will not be accepted.

Comments containing obviously false or misleading information, as well as those disclosing personal data such as private addresses or phone numbers that violate our data protection policy, will also be removed.

Comments created solely for promotional purposes, whether for a website, individual, or group, as well as any content that could be considered general spam, will likewise be rejected.

Anonymous comments are not permitted, nor are those made by the same person under different nicknames. Comments intended to provoke or pressure another user into taking a position will also not be accepted.

 

EXCLUSION OF WARRANTIES AND LIABILITY

Abahana Local Group S.L. does not grant any warranties and shall in no case be held liable for any damages or losses of any kind that may arise as a result of:

·The lack of availability, maintenance, or proper functioning of the website and/or its services or contents.

·The presence of viruses, malicious or harmful programs within the contents.

·The unlawful, negligent, fraudulent, or improper use of the website, its services, or contents by users, or any use contrary to these terms and conditions, to good faith, generally accepted practices, or public order.

 

PROCESSING OF PERSONAL DATA

As stated in its “Privacy Policy”, available on this website, Abahana Local Group S.L. has adopted the appropriate security levels for the data it processes and manages, incorporating all technical means and measures within its reach to ensure confidentiality, and to prevent misuse, loss, alteration, unauthorised access, or theft of such data.

 

APPLICABLE LAW AND JURISDICTION

For the resolution of any disputes or matters related to this website or the activities carried out therein, Spanish law shall apply, to which the parties expressly submit. In cases where the claimant is identified as a consumer, the competent courts for the resolution of any conflicts arising from or related to the use of this website shall be those of the claimant’s place of residence. In all other cases, the Courts and Tribunals of the city of Alicante (Spain) shall have jurisdiction.

 

SECURITY MEASURES

The personal data provided by the user may be stored in automated or non-automated databases, which are the exclusive property of Abahana Local Group S.L., and all technical, organisational, and security measures have been adopted to ensure the confidentiality, integrity, and quality of the information contained therein, in accordance with current data protection regulations.

Communication between users and Abahana Local Group S.L. is carried out through a secure channel, and the transmitted data is encrypted using HTTPS protocols. Therefore, we guarantee the highest security standards to ensure the confidentiality of our users.

 

CONTACT

If any user has questions regarding this Legal Notice or wishes to make any comments about it, they may contact us by email at Dpo@abahanavillas.com or send a written communication to the address indicated in the header.

On behalf of the entire Abahana team, we thank you for taking the time to read this Legal Notice.

Abahana Local Group S.L. hereby provides information on its privacy policy regarding the processing of personal data.The use of this website does not require users to provide any personal information, and the company cannot associate the data with a specific user. If personal data are provided, such data will be collected and processed in accordance with the rights and limitations set forth in the applicable law.

 

Who is responsible for processing your data?

  • Data Controller: Abahana Local Group S.L.
  • Tax ID (CIF): B53977450
  • Postal Address: Ctra. Moraira-Calpe Nº 193, 03724 Moravit, Alicante (Spain)
  • Data Protection Officer (DPO) Email: dpo@abahanavillas.com

 

What type of data do we process?

Depending on the nature of your relationship with us (holiday rental, property sales and purchases, or simply browsing our website), we may process the following categories of personal data:

  • Identification data: name, surname, ID document, nationality, date of birth.
  • Contact data: postal address, email address, telephone number.
  • Financial and economic data: bank details, payment methods, proof of transfers.
  • Transactional data: contracts, deeds, bookings, payment records, and services used.
  • Browsing data: IP address, connection details, location, technical preferences, and browsing habits.
  • Data related to preferences, interests, or specific requests derived from your interaction with us.
  • Data required for legal compliance, particularly regarding anti-money laundering (AML/CFT), including the source of funds and supporting documentation.
  • Data derived from the use of the whistleblowing or internal reporting channel, including, where applicable, the identity of the whistleblower and the reported person, the facts described, supporting evidence, and any other data relevant for internal investigation purposes. These data will be processed with full confidentiality and in accordance with Law 2/2023 of February 20.

When we request your data to access a specific functionality or service, some fields may be marked as mandatory. If you do not provide such data, we may not be able to offer the requested service.

Please note that if you choose not to provide these data, you may not be able to complete your registration as a user or access certain services or functionalities.

 

For what purposes do we process your personal data?

Depending on how you interact with our website, we will process your personal data for the following purposes:

1. To handle requests or queries made through the various channels provided on our website.We only process the personal data that are strictly necessary to manage or respond to your request.

2. For marketing purposes.

If you subscribe to our newsletter, your personal data will be used to send periodic company updates and information. You may unsubscribe from the newsletter at any time and at no cost by contacting us at the DPO email address or following the instructions included in each communication.

3. For social media management.

If you follow or contact us through our social media profiles, we will process the information you provide for the sole purpose of responding to your messages or comments and managing our list of contacts.


4. For usability and quality analysis to improve our services (Cookies).

When you access our platform, we will process your browsing data for analytical and statistical purposes, to understand how users interact with our website and to implement improvements. We may also conduct surveys to measure customer satisfaction and identify areas for improvement.

 

What is the legal basis for processing your data?

The legal basis for processing your personal data depends on the purpose of processing, as follows:

1. Handling requests for information

The legal basis is your informed consent to respond to inquiries made through the website, which implies acceptance of these terms.

2. Marketing

The legal basis is your consent to receive promotional communications.

3. Social media

The legal basis is your consent to respond to inquiries made through social networks and to maintain contact once you choose to follow our profiles.

4. Usability and quality analysis (Cookies)

The legal basis is your consent for the installation and use of cookies on our website.

 

How long will we keep your data?

1. Requests for information:

We will process your data for the time necessary to manage your request and for an additional period of one year.

2. Marketing:

We will process your data until you unsubscribe or cancel your newsletter subscription.

3. Social media:

We will process your data for the time necessary to respond to your messages or requests and as long as you remain a follower of our profile.

 

Will we share your data with third parties?

Personal data will not be shared or disclosed to third parties, except where required by law, where we have your express consent, or where we determine that there is a legitimate interest, which will be duly communicated to you.

However, please note that we are active on the following social networks: Facebook, LinkedIn, Instagram, and YouTube, to keep our followers informed about company news and services.

You may access these social networks voluntarily via the links provided on our website or directly from your browser or mobile app.

Please be aware that this website is not responsible for how these social networks use your data. However, when such data are generated on the social network and result from your interaction with our official account, we are joint controllers with the respective network.

To give informed consent for the data transfer and processing carried out by these platforms, please read the privacy policies of the social networks you wish to access:

This way, before clicking on the social media logos on our website, you can inform yourself and voluntarily redirect your data with prior knowledge of the processing of your data.

Other technological services:

Group companies

We inform you that, in the context of managing and providing services contracted with Abahana Local Group S.L., certain companies within the same corporate group may participate in the execution of these services. Accordingly, such entities may access and process personal data strictly necessary for the proper administrative, operational, and contractual management of the products or services subscribed with Abahana Local Group S.L. This processing will be carried out in full compliance with Regulation (EU) 2016/679 (GDPR), ensuring at all times the confidentiality, integrity, and security of the processed data.

International data transfers

Any international transfer of personal data (for example, in the case of cookies, social networks, etc.) will be based on your explicit consent, unless there is an adequacy decision, appropriate safeguards, or another legitimate legal basis for such transfer.

Anti-Money Laundering (AML) compliance

In compliance with Law 10/2010 on the Prevention of Money Laundering and Terrorist Financing and its Regulations, the following information is provided:

Your data will be processed to verify your identity, determine the nature of the operation, and apply due diligence measures where applicable.

The controller is required to retain certain documentation for ten years and may share information with SEPBLAC or other competent authorities without prior notice to the data subject.

The processing and retention of such data are legally based on Article 6.1(c) of the GDPR (legal obligation).

 

What are your rights when you provide us with your data?

We are committed to maintaining the confidentiality of your personal data and ensuring that you can exercise your rights.

You may exercise your rights at no cost by sending an email to our DPO at the address provided Dpo@abahanavillas.com , indicating the reason for your request and the right you wish to exercise.

If necessary for identification purposes, we may request a copy of a valid ID document. You have the right to:

  • Request access to the personal data we hold about you.
  • Request rectification of inaccurate or incomplete data.
  • Request erasure of your data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
  • Request restriction of processing, allowing you to ask us to temporarily suspend or retain your data longer if needed.
  • Withdraw your consent at any time for processing based on consent.
  • Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
  • Object to the processing of your data when based on legitimate interest.
  • Finally, you have the right to lodge a complaint with the relevant Data Protection Authority, particularly with the Spanish Data Protection Agency (AEPD): https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

 

Changes to the Privacy Policy

We may modify the information contained in this Privacy Policy when deemed necessary.

If we do so, we will notify you through various means on the Platform, or even via email, when such changes are significant to your privacy, so that you can review, evaluate, and, if applicable, opt out of certain services or features.

 

Information about Cookies

We use cookies and similar technologies to facilitate your navigation on the Platform, understand how you interact with us, and, in some cases, show you advertising based on your browsing habits.

Please read our Cookies Policy for detailed information on the cookies and similar technologies we use, their purposes, and other relevant details.

Definition and general function of cookies

 

Cookies are identifiers that we send to your computer’s hard drive through your web browser so that our systems can recognise your browser and offer you certain services.

In general, these technologies can serve various purposes — for example, recognising you as a user, obtaining information about your browsing habits, or customising how content is displayed.

This website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages. In some cases, when using the Google search engine, you may have accepted their own cookies. These Google cookies are installed even if you have not accepted our own or third-party cookies.

Below, we indicate the types of cookies used on this website:

 

Cookies used:


Necessary Cookies

Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference Cookies

Preference cookies allow a website to remember information that changes the way the website behaves or looks, such as your preferred language or the region in which you are located.

Statistics Cookies

Statistics cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

To disable Google Analytics cookies, you can install the Google Analytics Opt-out Browser Add-on, which will prevent the transmission of statistical information. It is available at the following link:

https://tools.google.com/dlpage/gaoptout?hl=en

Marketing Cookies

Marketing cookies are used to track visitors across websites. The purpose is to display ads that are relevant and engaging for the individual user and, therefore, more valuable for publishers and third-party advertisers.

 

How to enable/disable cookies in main browsers

 

Normally, you can stop accepting cookies from your browser or from a specific service.

All modern browsers allow you to change your cookie settings. These settings are usually found in the "Options" or "Preferences" menu of your browser. You can also configure your email manager or browser directly.

Below is guidance for users on how to access the cookie configuration menu and, where applicable, private browsing settings in the main browsers:


Internet Explorer: Tools → Internet Options → Privacy → Settings. For more information, visit Microsoft Support or your browser’s Help section.

Firefox: Tools → Options → Privacy → History → Custom Settings. For more information, visit Mozilla Support or your browser’s Help section.

Chrome: Settings → Show advanced settings → Privacy → Content settings. For more information, visit Google Support or your browser’s Help section.

Safari: Preferences → Security. For more information, visit Apple Support or your browser’s Help section.

 

What happens if cookies are disabled?

 

Some of the website’s features may become unavailable, such as remaining logged in or keeping items in the shopping cart, among others.

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